Site:Santo Domingo or Santiago
The Scheduler is in charge of assisting customers with scheduling appointments for their medical exams, also make sure the customer has all the necessary information and instructions for the day of the exam. The scheduler must provide exceptional customer service to ensure our customer is satisfied.
Responsibilities:- Memorize and interpret scripts for services and keep them handy for reference during calls.
- Provide all necessary information and instructions to customer to prepare them for their appointment.
- Navigate various systems and tools to find pertinent information regarding the procedures the customer will have and provide it to them.
Requirements:- High School diploma
- Ability to multitask
- Time management
- Customer service orientation
- Strong active listening skills
- Excellent computer skills
- Valid ID (Cedula or Passport; we do not accept expired documents)
- Advanced English