Working with 7 of the to Radiology centers in the U.S.
Tailored for health care centers.
More cost-effective than in-house solutions.
BI and machine learning to optimize call processes.
Discover the CCD Health Difference
What our customers say
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”CCD Health customerTop 3 radiology provider in the US
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.” CCD Health customerTop 10 radiology brands in the U.S.
Appointment Scheduling Excellence
of inbound calls answered in less than a minute
call abandonment rate standard
patient appointments scheduled per year
Tailored Services for Health Care Centers
From patient scheduling and data entry to follow-up support and analytics.
Why CCD Health's Appointment Scheduling?
Specialized Training: Our team understands healthcare operations.
Flexibility: Scale services based on your needs.
Customer Experience: Improve satisfaction and net promoter scores.