Tomás Bisonó

Patient Experience

Patient wait time: how does it affect customer satisfaction in your Radiology Practice?

In today’s world, as humanity’s attention span continues to decrease, patients have increasingly become less patient. Here is how much waiting times...

Healthcare Call Center

3 Ways Outpatient Clinics Succeed at Patient Happiness

What’s the best way to guarantee patient success during an outsourcing transition? Use these 3 steps to help keep your patients happy.

CCD Health

3 Reasons Why Quality Assurance in Healthcare is Important

Quality assurance in healthcare does more than provide an excellent experience for your patients. It also helps you achieve your goals and measure...

CCD Health

3 Ways to Leverage Empathy and Improve Patient Satisfaction in Healthcare

Improving patient satisfaction can be daunting—especially when it’s difficult to measure. Here are 3 ways you can use empathy for the patient...