Customized services and unrivaled expertise.
What does it mean to work at CCD?
At CCD, we believe there’s a better way to manage your interactions. Whether you’re managing a large patient scheduling operation or a growing customer experience campaign, our goal is to make your processes more efficient, with great quality, at a great value.Learn more
How We Work
One of our senior leaders will manage your Radiology or Healthcare center's project
We’ll immerse ourselves in your business, products and services, goals, and processes.
We’ll create a specific training program for your assigned agents.
We’ll set up our process to match your technology and communication platforms.
We'll develop unique KPIs, analytics, dashboards, reports, and QA benchmarks to deliver efficiency for your business.
We’ll deliver an onboarding process that meets expectations and sets you up to go live with CCD in less than 30 days.
Reasons to choose us
We recruit, train, and staff
We recruit, train and staff qualified patient care specialists to reduce dropped calls, absorbing HR risks on your behalf.
We have over a decade of experience serving the healthcare and radiology industry.
Patient care management is complex and delicate, we have extensive knowledge in management and operations in the field.