CCD logos-16

Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.


Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health

Patient Contact Services for Every Healthcare Specialty

Multispecialty Healthcare Centers

Multispecialty Healthcare Centers


Let us help you optimize operations, improve team collaboration, and ultimately elevate the standard of care across all specialties in your healthcare system.



Radiology Centers


Learn more ➡


Gastroenterology Centers


Learn more ➡


Oncology Centers


Learn more ➡


Orthopaedic Centers


Learn more ➡

Turn patient
support into your main advantage

Lower your patient no-show rates, increase resource utilization and promote efficiency at your medical center with best practices and advanced analytics tailored for healthcare.

Contact Us

1,000,000 +

Patient appointments scheduled/quarter



Calls answered in less than a minute



Care specialists

HIPAA-Compliance-Verification-Seal-of-compliance (1)


HIPAA and SLA compliant

Reduced abandoned calls. Improved patient experience. 

Drive more revenue by reducing patient no-shows and improving patient satisfaction, with the leading healthcare call center for U.S.-based radiology and medical centers.


Patient Scheduling


Insurance Verification


Contact Center Workforce Management and Staffing


Medical Data Entry




Claims Submissions



medical-appointment (1)-1

Medical Data Entry


Patient Contact Data Analytics

Supporting the top
healthcare centers
and hospitals across the U.S.

“We definitely accelerated with CCD. The biggest thing for me is that having an outsourced patient support group forced us to fast-track a lot of the things I wanted to do initially, like standardizing our patient scheduling and intake processes.”

CCD Health customer Radiology provider

“Their business intelligence is the biggest driver to making sure our profit margin is staying where it should be. Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”

CCD Health customer Radiology provider

“CCD’s Business Intelligence is probably one of the best things they’ve done. They’re good at keeping everyone aligned with KPIs and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be. “

CCD Health customer Radiology provider