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Bring strategic patient scheduling practices and medical support services backed by business intelligence and highly educated representatives flexible to your medical system’s needs.

Supporting the top outpatient imaging centers across the U.S.

“We definitely accelerated with CCD. The biggest thing for me is that having an outsourced patient support group forced us to fast-track a lot of the things I wanted to do initially, like standardizing our patient scheduling and intake processes.”

CCD Health customer Radiology provider

“Their business intelligence is the biggest driver to making sure our profit margin is staying where it should be. Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”

CCD Health customer Radiology provider

“CCD’s Business Intelligence is probably one of the best things they’ve done. They’re good at keeping everyone aligned with KPIs and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be. “

CCD Health customer Radiology provider

Medical contact center and Business Process Outsourcing

Reduce patient no-shows, improve patient satisfaction, and drive revenue with the leading healthcare call center for U.S.-based imaging and medical systems.

healthcare appointment scheduling

Patient appointment scheduling

healthcare call center

Patient follow-ups and engagement

outsourcing health information management

Medical data entry

how to reduce patient no shows

Multilingual medical transcription

medical records data entry

Attending physician statements

healthcare call center

Medical record retrieval

Hippa

Insurance verification

multiple

Workforce optimization and back-office support

money

Medical claims processing and billing

Turn your patient support into your competitive
advantage

Lower your patient no-show rates, increase resource utilization and promote efficiency at your medical center with best practices and advanced analytics tailored for healthcare.

Contact Us
healthcare call centers

750.000

Patient appointments scheduled/quarter

medical office appointment scheduling

92%

Answered in less than a minute

ico-users-group

500+

Care specialists

ico-award

17

Awards

cross

100%

HIPPA and SLA compliant

PCI

PCI

Certified

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