Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.
Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health
1,000,000 +
Patient appointments scheduled/quarter
92%
Calls answered in less than a minute
1000+
Care specialists
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100%
HIPAA and SLA compliant
Patient appointment scheduling
Medical data entry
Medical record retrieval
Insurance verification
Appointment scheduling workforce and staffing analysis
Supporting the top
outpatient radiology
centers across the U.S.
CCD Health customer Radiology provider“We definitely accelerated with CCD. The biggest thing for me is that having an outsourced patient support group forced us to fast-track a lot of the things I wanted to do initially, like standardizing our patient scheduling and intake processes.”
CCD Health customer Radiology provider“Their business intelligence is the biggest driver to making sure our profit margin is staying where it should be. Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
CCD Health customer Radiology provider“CCD’s Business Intelligence is probably one of the best things they’ve done. They’re good at keeping everyone aligned with KPIs and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be. “
