
Supporting the top outpatient imaging centers across the U.S.
CCD Health customer Radiology provider“We definitely accelerated with CCD. The biggest thing for me is that having an outsourced patient support group forced us to fast-track a lot of the things I wanted to do initially, like standardizing our patient scheduling and intake processes.”
CCD Health customer Radiology provider“Their business intelligence is the biggest driver to making sure our profit margin is staying where it should be. Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
CCD Health customer Radiology provider“CCD’s Business Intelligence is probably one of the best things they’ve done. They’re good at keeping everyone aligned with KPIs and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be. “
Medical contact center and Business Process Outsourcing
Reduce patient no-shows, improve patient satisfaction, and drive revenue with the leading healthcare call center for U.S.-based imaging and medical systems.
Patient appointment scheduling
Patient follow-ups and engagement
Medical data entry
Multilingual medical transcription
Attending physician statements
Medical record retrieval
Insurance verification
Workforce optimization and back-office support
Medical claims processing and billing
750,000+
Patient appointments scheduled/quarter
92%
Answered in less than a minute
1000+
Care specialists
17
Industry Awards
100%
HIPAA and SLA compliant
PCI
Certified
Learn more about CCD Health
Find out how you can benefit from a nearshore healthcare call center and get in touch with one of our team members. Please fill out the form, and we’ll get back to you as soon as possible.