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Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.


Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health

What we do


Appointment Scheduling

Our team excels in managing your radiology appointments with precision and care. We handle everything from initial consultations to follow-up visits, ensuring a seamless experience for both patients and healthcare providers.


Scheduling for a Wide Range of Radiology Modalities

Our services cover all radiology modalities, including MRI, CT scans, X-rays, ultrasounds, and more. We ensure that appointments are timely and convenient, minimizing wait times and optimizing clinic workflow.


RIS and VoIP Integration

We integrate Radiology Information Systems (RIS) and Voice over Internet Protocol (VoIP) to streamline communication and information sharing. This integration enhances efficiency, reduces errors, and provides a cohesive scheduling experience.

How our Radiology scheduling services help improve patient support

  • Our systematic scheduling reduces wait times and optimizes the use of radiology equipment.

  • Patients can easily book and manage their appointments, improving adherence and satisfaction.

  • Integration with RIS ensures accurate patient information and reduces the risk of scheduling errors.

  • Follow-up scheduling and health maintenance help in continuous patient care and monitoring.

  • Streamlined operations lead to cost savings for healthcare facilities, making it a smart investment.


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How we do it

Integrating with your scheduling software and employing highly trained schedulers with expertise in radiology/imaging procedures, we ensure that appointments are efficiently managed and scheduling conflicts are reduced.

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Reduced wait times

Our specialized approach to radiology-scheduling ensures that appointments are made promptly, reducing wait times and improving patient satisfaction.

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Effective scheduling

Our team consists of schedulers with specialized knowledge of radiology procedures, ensuring accurate scheduling and effective coordination of appointments.

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Reduced overhead costs

We help practices reduce overhead costs and increase revenue potential by improving the scheduling process and minimizing inefficiencies. 

Members of

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Active members of the Radiology Business Management Association

Our commitment to excellence in radiology management extends beyond our headquarters. By partnering with the RMBA, we stay ahead of industry trends and best practices, ensuring that our call center services align with the highest standards of radiology care and the latest advancements in radiology management. When you choose our healthcare call center, you can be confident in our dedication to providing exceptional support and delivering outstanding patient experiences. 

CCD works with any RIS

 We provide comprehensive RIS-compatible services to assist with efficiently and accurately managing radiology imagery and other data. Our services enable health professionals to easily capture, store, share, and access data quickly and accurately, helping to streamline patient care.

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Providing quality care without compromising operational efficiency