CCD logos-16

Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.


Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health

What we do


Appointment Scheduling

Efficient and accurate appointment scheduling tailored to meet the specific needs of your practice and patients. We handle new patient intakes, follow-ups, and urgent appointments with precision.


Billing services

We handle insurance verification, claims submission, and follow-up on denied or unpaid claims to maximize your revenue cycle management.

medical-appointment (1)

Orthopaedic support and pathways

From pre-operative and post-operative follow-up appointments we ensure each patient is well-prepared for surgery and recovers as expected. This includes coordinating with your clinical team to provide the best care possible.

How an Orthopaedic-specialized scheduling service helps patient support

  • Our professional and friendly team ensures that your patients receive quality attention when they book an appointment for their follow-up care.

  • With our comprehensive support, you can reduce the administrative load on your in-house team, leading to fewer errors, less stress, and better overall office management.

  • Our expert billing services help to ensure that your claims are processed quickly and accurately, reducing delays and maximizing reimbursements.

  • Our advanced scheduling platform and VoIP systems integrate seamlessly with yours, providing real-time updates and easy access to patient data.

Vertical banners

How we do it

Integrating with your scheduling software and employing highly trained schedulers with expertise in orthopaedic procedures, we ensure that appointments are efficiently managed and scheduling conflicts are reduced.

check icon

Reduced wait times

Our specialized approach to ortho-scheduling ensures that appointments are made promptly, reducing wait times and improving patient satisfaction.

check icon

Effective scheduling

Our team consists of schedulers with specialized knowledge of orthopedic procedures, ensuring accurate scheduling and effective coordination of appointments.

check icon

Reduced overhead costs

We help practices reduce overhead costs and increase revenue potential by improving the scheduling process and minimizing inefficiencies. 

Providing quality care without compromising operational efficiency