The Hidden Costs of Dropped Calls: Maximizing Medical Center Revenues

Learn about the financial impact and the hidden costs of dropped calls at your healthcare center. Plus, learn how to improve patient satisfaction levels.

The average annual cost of dropped calls ranges from $1 to $4 million within healthcare alone due to missed revenue, underutilized resources, and delayed patient care. And as patient experience becomes more and more important for ensuring retention and new referrals, your medical center can't afford to make patients wait. 

In our webinar, we cover:

  • A framework to analyze the impact of abandoned calls
  • Methods to lower dropped calls and increase revenues
  • How to leverage AI and workforce management


To watch more learnings from CCD Health, view the following webinars:

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