Webinars

The Hidden Costs of Dropped Calls: Maximizing Medical Center Revenues

Learn about the financial impact of dropped calls at your healthcare center and how to improve patient satisfaction levels with CCD Health.


The average annual cost of dropped calls ranges from $1 to $4 million within healthcare alone due to missed revenue, underutilized resources, and delayed patient care. And as patient experience becomes more and more important for ensuring retention and new referrals, your medical center can't afford to make patients wait. 

Did you miss our webinar? Catch up and learn about:

  • A framework to analyze the impact of abandoned calls
  • Methods to lower dropped calls and increase revenues
  • How to leverage AI and workforce management

The Hidden Costs of Abandoned calls_ Maximizing Revenue for Medical Centers

 

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