The Benefits of a Healthcare Call Center
Learn the benefits of partnering with a healthcare call center and how outsourcing positively impacts appointment scheduling, record retrieval, and...
Learn the benefits of partnering with a healthcare call center and how outsourcing positively impacts appointment scheduling, record retrieval, and...
Medical centers must deliver satisfactory patient experiences to deliver success for medical, financial and operational success. Here's why.
Discover the top 8 patient scheduling best practices to optimize your medical office operations and improve patient satisfaction.
Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with these three tactics.
Reducing your medical center's average handle times is challenging as you scale. Learn how to improve average handle time and calculate your AHT.