Webinars
Strategic Scheduling Optimization for Healthcare
View CCD Health's on-demand webinar: Strategic scheduling optimization for imaging centers.
Resource center
Webinars
Best Practices to Optimize Your Time to Schedule an Appointment
Learn patient scheduling best practices—including how to schedule your patients in less than 5 minutes.
Webinars
The Hidden Costs of Dropped Calls: Maximizing Medical Center Revenues
Learn about the financial impact and the hidden costs of dropped calls at your healthcare center. Plus, learn how to improve patient satisfaction...
CCD Health
3 Ways to Leverage Empathy and Improve Patient Satisfaction in Healthcare
Improving patient satisfaction can be daunting—especially when it’s difficult to measure. Here are 3 ways you can use empathy for the patient...
CCD Health
How to Streamline Healthcare Medical Record Retrieval
Healthcare is an information-intensive field. Here's how you can optimize your operational workflows with a medical record retrieval system.
CCD Health
What is Optimal Outpatient Appointment Scheduling?
For medical centers, appointment scheduling is part of delivering high-quality care. Learn more about optimal outpatient appointment scheduling...
CCD Health
How to Measure Patient Experience at Outpatient Medical Centers
Healthcare centers should continuously monitor and measure patient experience to make improvements with a combination of the right KPIs. Learn more...
CCD Health
The Benefits of a Healthcare Call Center
Learn the benefits of partnering with a healthcare call center and how outsourcing positively impacts appointment scheduling, record retrieval, and...
CCD Health
The Importance of Patient Satisfaction in Healthcare
Medical centers must deliver satisfactory patient experiences to deliver success for medical, financial and operational success. Here's why.
CCD Health
8 Patient Scheduling Best Practices for Medical Offices
Discover the top 8 patient scheduling best practices to optimize your medical office operations and improve patient satisfaction.