CCD logos-16

Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.


Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health

What we do


Patient Scheduling and Follow-up

From trauma and reconstructive urology to basic procedures and follow-ups, our scheduling services cover all your needs, ensuring that no detail is overlooked.


Billing services

We handle insurance verification, claims submission, and follow-up on denied or unpaid claims to maximize your revenue cycle management.

medical-appointment (1)

Software and VoIP Integration

Leverage our advanced scheduling software and VoIP integration to enhance communication and streamline appointment management.

Benefits of using an urology-specialized scheduling service

  • Increased Efficiency: Automate and optimize your scheduling process, freeing up valuable time for your staff.

  • Enhanced Patient Satisfaction: Provide patients with timely and convenient appointment options, reducing wait times and improving their overall experience.

  • Improved Coordination: Ensure all team members are on the same page with integrated scheduling and communication tools.

  • Scalability: Easily scale our services to match the growing needs of your practice.

urology-specialized call center service

How we do it

Integrating with your scheduling software and employing highly trained schedulers with expertise in urology and OB-GYN procedures, we ensure that appointments are efficiently managed and scheduling conflicts are reduced.

check icon

Reduced wait times

Our specialized approach to urology scheduling ensures that appointments are made promptly, reducing wait times and improving patient satisfaction.

check icon

Effective scheduling

Our team consists of schedulers with specialized knowledge of urology procedures, ensuring accurate scheduling and effective coordination of appointments.

check icon

Reduced overhead costs

We help practices reduce overhead costs and increase revenue potential by improving the scheduling process and minimizing inefficiencies. 

Provide quality care without compromising operational efficiency with an urology-specialized scheduling service