Growing Meal Kit Delivery Company | CCD
What was the Business Challenge? Develop an efficient and responsive multi-channel support process for an expanding customer base. – Analysis of...
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Major Medical Transcription Provider | CCD
Business Challenge Optimize customer service offerings and provide a growth vehicle for a leading medical transcription firm. CCD solutions –...
The Financial Impact of Abandoned Calls | CCD
A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry,...
Strategic Scheduling Optimization for Imaging Centers | CCD
We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a...