Healthcare workforce management solutions will help your practice in a variety of ways, including an increase in efficiency and resource cost savings.
Workforce management for healthcare can be tedious; especially when your agents perform repetitive tasks. Align your team with these 4 steps to set...
COVID-19 has forced medical centers to invest in virtual processes. Here are 3 ways you can still provide an exceptional patient experience.
Labor shortages are a difficult hurdle to overcome, especially in healthcare. Here are ten reasons how a nearshore call center can help your business.
Radiology business intelligence tools provide in-depth analytics to help you make informed decisions and optimize your operations. Learn more about...
Outpatient appointment scheduling can quickly become disorganized without the right system in place. Learn 6 types of scheduling your practice could...
View CCD Health's on-demand webinar: Strategic scheduling optimization for imaging centers.
Learn patient scheduling best practices—including how to schedule your patients in less than 5 minutes.
Learn about the financial impact of dropped calls at your healthcare center and how to improve patient satisfaction levels with CCD Health.
Improving patient satisfaction can be daunting—especially when it’s difficult to measure. Here are 3 ways you can use empathy for the patient...