Medical office scheduling processes impact revenue and operational efficiency. Use these eight patient scheduling best practices to boost your...
Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with these three tactics.
Reducing your medical center's average handle times is challenging as you scale. Learn how to calculate your AHT and reduce your overall patient...
Patient care means more than just being polite to our patients. It means delivering the utmost Patient Experience. Here's how machine learning can...
The COVID-19 challenge extends worldwide, impacting all types of operations, but also accelerating transformational processes that have driven the...
The novel coronavirus reach is wide and continues to impact hospitals, outpatient centers, and other businesses around the world. With no clear...
Business Challenge Drive efficiency and reduce costs while maintaining the highest standards of customer care. CCD solutions – A robust servicing and...
What was the Business Challenge? Develop an efficient and responsive multi-channel support process for an expanding customer base. – Analysis of...
Business Challenge Optimize customer service offerings and provide a growth vehicle for a leading medical transcription firm. CCD solutions –...
A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry,...